AppleCare+ for iPad Pro 12.9" (5th gen)

Service and support from the people who know your iPad best.
Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy peace of mind when you buy AppleCare+ for iPad.
Every iPad comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your iPad, Apple Pencil, and Apple‑branded iPad keyboard coverage and includes up to two incidents of accidental damage protection every 12 months. Each incident is subject to a service fee of $49 for iPad and $29 for Apple Pencil or Apple‑branded iPad keyboard, plus applicable tax. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.

One stop for support
Because Apple designs iPad, iPadOS, and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

- 24/7 priority access to Apple experts by chat or phone
- Mail-in repair: Mail in your iPad using a prepaid shipping box provided by Apple
- Carry-in repair: Take your iPad to an Apple Store or other Apple Authorized Service Provider
- Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair

Hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.

Service coverage includes the following:
- Your iPad
- Battery
- Apple Pencil
- Apple‑branded iPad keyboard
- Included USB cable and power adapter
- Up to two incidents of accidental damage protection every 12 months, each subject to a service fee of $49 for iPad and $29 for Apple Pencil or Apple‑branded iPad keyboard, plus applicable tax

Software support
Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:
- Using iPadOS and iCloud
- Connecting to wireless networks
- Questions about FaceTime, Keynote, Numbers, Pages, and other Apple‑branded iPad apps